> ## Documentation Index
> Fetch the complete documentation index at: https://docs.niobi.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Transaction Pending

## Overview

**000001 - Pending**: The transaction is still being processed and has not yet reached a final status.

```json theme={null}
{
    "success": false,
    "code": "000001",
    "message": "The transaction is pending and is still being processed. We request for your patience as we work to complete the process."
}
```

## Common Causes and How to Resolve

1. **Processing Delays**:
   The transaction is still processing and may be experiencing delays from one of our partners.

**How To Resolve:** For deposit transactions, confirm that the user has input their prompt. Periodically query the status of the transaction using our [Transaction Status API.](/api-reference/payment/niobi-get-transaction-status-v3)

***

## Next Steps

* Please wait patiently while we process the transaction.
* If it takes longer than expected, contact support for further assistance at [support@niobi.co](mailto:support@niobi.co).

***

If the issue persists, please contact our team at [support@niobi.co](mailto:support@niobi.co).

***

## Additional Resources

* [Transaction Status API](/api-reference/payment/niobi-get-transaction-status-v3)
* [Payments Portal](https://payments.niobi.co/login)