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Overview

000001 - Pending: The transaction is still being processed and has not yet reached a final status.

{
    "success": false,
    "code": "000001",
    "message": "The transaction is pending and is still being processed. We request for your patience as we work to complete the process."
}


## Common Causes and How to Resolve
1. **Processing Delays**:
The transaction is still processing and may be experiencing delays from one of our partners. 

**How To Resolve:**: For deposit transactions, confirm that the user has input their prompt. Periodically query the status of the transaction using our [Transaction Status API.](/api-reference/payment/niobi-get-transaction-status)

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## Next Steps
- Please wait patiently while we process the transaction.
- If it takes longer than expected, contact support for further assistance at support@niobi.co. 

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If the issue persists, please contact our team at support@niobi.co. 

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## Additional Resources
- [Transaction Status API](/api-reference/payment/niobi-get-transaction-status)
- [Payments Portal](https://payments.niobi.co/login)