Troubleshooting
Authentication Errors
This section describes a list of errors related to security credentials while accessing the api endpoints.
Error Code | Error Message | Action Required |
---|---|---|
403 | You are restricted to access the site. Contact to Niobi support for further information. | Your ip addresss is not yet whitelisted with us. Contact us with a list of your ips for whitelisting at support@niobi.co |
403 | Request was not verified | Make sure you are using the correct payload and signature which were previously signed |