Wait and Retry Later

​

Overview

400 - Bad Request: This error indicates that the request cannot be processed at the moment due to downtime from our providers. We recommend waiting for some time before trying again.

{
    "success": false,
    "message": "Wait for some time and try again later"
}

​

Common Causes and How to Resolve

1. Provider Downtime

   The error might be caused by temporary unavailability or downtime on our provider’s side.

   How to Resolve:

   • Wait for some time and retry the request.
   • Retry the request with a different payment method if the specified country has multiple payment methods supported.
   • If the issue persists, please contact our support team at support@niobi.co for further assistance.

2. High Traffic or System Maintenance

   Occasionally, high traffic or scheduled maintenance may affect transaction processing.

   How to Resolve:

   • Retry the transaction after a short interval.
   • Check your email or our communication channels for any updates on downtime or maintenance.

​

Best Practices

• Implement Retry Logic

  • Incorporate a retry mechanism in your application to handle temporary downtimes gracefully. For example: Wait for a few seconds before retrying the request.

• Regularly Check for Updates:

  • In case of any downtime, our team will communicate through email and our communication channels e.g. Skype, Slack to keep you updated.

If the issue persists, please contact us at support@niobi.co